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Landlord path

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From signing up to tracking rent

The owner's step-by-step guide: create your account, turn on two-factor authentication and sign in, choose your plan, then create your rental and units, describe them, showcase them (photos, 360° virtual tour) and publish them, add tenants and their contracts, set rent and charges, collect payments, chase arrears and manage your rentals day to day.

  • Property owners and managers
  • 36 steps
  • About 1 h 15

Start with step 1: each article takes you to the next one.

Start the learning path Download the path as PDF

  1. Access the platform

    1. Step 1 : Sign up and confirm your email address

      Sign up in a few minutes: choose your plan, fill in the form, confirm your email address, then turn on two-factor authentication when you first sign in.

    2. Step 2 : Turn on two-factor authentication (MFA)

      Complete guide to understand, turn on and use two-factor authentication (2FA/MFA) on the platform: first setup, everyday sign-in, troubleshooting and lost access.

    3. Step 3 : Sign in day to day

      Sign in every day in two steps: your email and password, then the 6-digit code from your authenticator app. Forgotten password, refused code, signing out: answers to the common cases.

  2. Get started

    1. Step 4 : Understand your plan: rentals, storage and options

      Compare the Free, Starter, Standard and Premium plans: number of rentals, media storage, automatic emails and options (public space, document branding, 360° virtual tour). Change plan at any time.

    2. Step 5 : Get to know the console

      Use the “My projects” and “My rentals” menus of the top bar to open your construction projects and your rentals in one click.

  3. Prepare the property

    1. Step 6 : Create the rental (the residence)

      Step-by-step guide to create a new rental, from defining the residence to creating its units.

    2. Step 7 : Create the units

      Create a unit (flat, room, house, parking space…): rental type, home type, floor, rent, charges, number of contracts and publication in the directory.

    3. Step 8 : Set up a flatshare Optional

      Specify whether a flatshare is mixed, girls-only or boys-only: setting it when creating the unit, changing it and how it appears on listings.

    4. Step 9 : Describe rooms, equipment and floor plan

      Describe a unit precisely: private and common areas, size and equipment of each room, then a 2D floor plan layout and a 3D view.

    5. Step 10 : Enter the diagnostics (DPE, GES…)

      What the energy performance rating (DPE), the greenhouse-gas label (GES) and the electricity, gas, lead, asbestos, termite and risk reports are for, when they are required, how long they remain valid, and how to enter them so they appear on your listing.

    6. Step 11 : Present the building services

      Present the services of your residence (parking space, underground parking, caretaker, cameras, generator, internet...) and assign them to all your units or to some of them.

  4. Showcase and publish

    1. Step 12 : Upload photos and videos

      Upload the photos, videos and documents of your rental to the project media library, view them, edit them and download them with your company logo.

    2. Step 13 : Choose the photos of each unit

      Choose from the rental's media library the photos and videos to show for a unit, set its cover photo and update its listing.

    3. Step 14 : Create the 360° virtual tour of the rooms Optional

      Premium plan: upload one 360° photo per room, link the rooms together, add a description and information points, then let visitors walk through the property from the listing's “360°” tab.

    4. Step 15 : Publish the unit and organise viewings

      Publish a unit in the property directory to make it visible to applicants, then offer viewing slots that can be booked online.

    5. Step 16 : Promote your listing Optional

      Paid option available with every plan: your listing appears in the “Featured” section of the catalogue home page, at the top of search results and with a highlighted frame, for the number of days you choose.

  5. Rent out

    1. Step 17 : Add a tenant

      Add a tenant with the 5-step wizard: photo or scan of the ID document (or take it with your phone), automatic reading of the details, lease, guarantor and confirmation.

    2. Step 18 : Manage seasonal rentals (stays, calendar, promotions)

      Rent a unit by the night: nightly and weekly rates, capacity, discount by number of adults, time-limited promotions, stay bookings with a calendar, payment tracking, guest profile and statistics.

    3. Step 19 : Sync calendars (Airbnb, Booking.com…) Optional

      Avoid double bookings on a seasonal rental: send your calendar to the platforms, import theirs, and see the busy dates in the unit's calendar and on the public page. Included from the Starter plan.

    4. Step 20 : Generate the unit's accounting report Optional

      Download from a unit's page a dated PDF report of all its financial movements (rent, charges, payments, expenses, platform invoices, imports) to hand to your accountant. Included in every plan. With your accountant's details and supporting-document annexes.

    5. Step 21 : Manage the rental agreement

      Download a tenant's lease, understand its automatic renewal and terminate it when the tenant leaves.

    6. Step 22 : Understand the agreement and its rules by country

      What the generated lease contains and how it adapts to the country of the residence (France, Cameroon, Senegal and other African countries): term, security deposit, rent and due date, notice, flatshare, appendices.

    7. Step 23 : Have the agreement and inspection report signed online Optional

      Have the rental agreement and the inspection report signed online (Premium plan): digital inspection reports, sending to signers, e-mail verification code, signature certificate, document verification and legal value.

    8. Step 24 : Set rent, charges and fees

      Set the rent and charges of a unit, adapt them for a tenant, and add one-off fees (repairs, water, electricity...).

  6. Day-to-day management

    1. Step 25 : Collect rent and chase arrears

      Record your tenants' payments, spot late payments at a glance, and chase them with the arrears invoice for effective debt recovery.

    2. Step 26 : Monitor: dashboard, expenses and annual report

      Manage your rentals day to day: dashboard of collections and occupancy, one-off and recurring expenses, annual PDF report and notifications.

    3. Step 27 : Hypervision: all your rentals at a glance Optional

      Hypervision gathers the figures of all your rentals, country by country: profit, income, expenses, occupancy, collection rate and contracts ending soon. What it is for, what it calculates, how to read and use it. Premium plan only.

  7. Going further

    1. Step 28 : Create your public space and domain Optional

      Create a showcase of your available units in your own style: layout, colours, home page, instant public address and custom domain. Premium plan feature.

    2. Step 29 : Online booking requests and PayPal payments Optional

      How a traveller requests a seasonal unit from the listing, how you accept or decline, and how to get paid via PayPal with a simple PayPal.Me link.

    3. Step 30 : Receive platform invoices by email Optional

      Have your Booking.com invoices recorded without typing anything: your redirection address, the subject to use with the rental ID, what is checked, and what to do when an invoice is not matched.

    4. Step 31 : Understand rent control Optional

      How the application compares your units' rent with the per-m² cap of rent-controlled cities, what the “Rent above cap” and “Rent to check” badges mean, and how to fix them.

    5. Step 32 : Complete your profile and documents Optional

      Everything on the Profile page: contact details, redirection address, civil status and tax notices, photo, signature, password, document branding (Premium) and API applications.

    6. Step 33 : Ownership share and certificates Optional

      Why the platform asks for the ownership share of a building or unit, when a certificate or deed is required, and how these confidential documents are protected.

    7. Step 34 : Listing moderation Optional

      How the platform spots suspicious listings (copied photos, abnormal rent, scam wording), what “Listing removed by moderation” means and how to have it reviewed.

    8. Step 35 : See your listing as a visitor Optional

      Using the public directory: search by place, filters, map, long-term and seasonal, shared housing, currencies, country flags, detailed page, fullscreen photos, availability and sharing.

    9. Step 36 : Follow a building site (construction projects) Optional

      Following a building site: the Gantt chart, quotes, financial operations, media by stage, team messages and the project's architecture.